Security

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, QV nor its related companies will not to sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from QV or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

Find out more information on DEXUS Property Group’s Security Policy.

Online ordering security

Protecting your personal and order information is a priority at QV. We want you to be able to book and pay with total confidence. As such we have created a secure transaction environment. We use industry standard 128 to 256-bit Secure Sockets Layer (SSL/TLS) technology to protect your online order information.

SSL/TLS encrypts information including credit card and all personal information passed from you to QV and on to our Payment Gateway. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

QV uses Stripe Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including credit card details are encrypted the moment they are transmitted from your browser to the banking network using industry standard encryption technology.

A client’s credit card details are not stored anywhere on the Internet and the only company who has access to this data is the bank. The bank also sends confirmation information via the same encryption technology back to your browser. These secure processes provide you with peace of mind when purchasing online.