Cinema FAQs

General Info Tickets Weather


General Information

How many seats does QV Outdoor Cinema hold?

The QV Outdoor Cinema holds up to 80 patrons at any one time.

What time do the movies start?

Each movie starts after dusk at approximately 8.30pm. Please check the times listed in the film descriptions on the current program.

Exact movie commencement times will be posted at the Cinema Desk each night.

Can I bring food and drinks into QV Outdoor Cinema?

Small snacks and beverages (including alcoholic beverages) purchased from within QV can be consumed in the QV Outdoor Cinema. Please note food or beverages purchased outside of QV cannot be consumed at the cinema.

Alcoholic beverages are limited to bottles sized 500ml and less. No larger bottles will be permitted and will be confiscated and returned to you after the film if they are brought on site.

We recommend dining at one of QV’s many restaurants, bars or cafes before the movie starts to enjoy a full dining experience.

Where is QV Outdoor Cinema?

QV Outdoor Cinema is located on Level 2 at QV Square. You can enter via:

  • Little Lonsdale Street
  • Red Cape Lane off Swanston Street
  • Artemis Lane off Russell Street
  • Shilling Lane off Lonsdale Street
  • Lifts from QV Car Park to Level 2
Where can I park?

QV Melbourne car park can accommodate up to 1,500 cars, so you’re almost certain to get a space. Plus if you spend just $1 with any QV retailer, you’ll receive parking all day for just $19 (Mon-Fri).

If you’re just coming in just for the movies and enter after 5pm on weekdays or all day Saturday and Sunday, you’ll pay just $12.

Public Transport

QV Melbourne is easily accessible via public transport.

The main tram stop is located on Swanston Street, near the corner of Swanston and Little Lonsdale Streets.

Alternatively you can catch the train and hop off at the Melbourne Central train station.

There is also a bus stop located on Lonsdale St, between Swanston and Russell Streets, outside of QV National Australia Bank.

What are the seating arrangements?

Seating is General Admission, so it’s first in to grab the deck chair of your choice.

This year the cinema seating options include deck chairs and blow up seats.

If you are in a wheelchair, please see our cinema staff on arrival and they will assist you.

Is the QV Outdoor Cinema accessible to wheelchair patrons?

QV Outdoor Cinema is accessible to wheelchair patrons. Simply speak with our Cinema Manager to discuss your seating requirements.

How long do the movies run for?

Each movie length varies. The movie duration will be listed in each film’s description.

What ratings are the movies?

All movies are rated between G and MA. Ratings are advised on the film descriptions in the current program listing.

What should I wear to QV Outdoor Cinema?

QV is an open air centre. We recommend patrons wear clothing layers or to bring a jacket in case the weather turns cool on a particular night.

This year blankets will be available to purchase on the night from the registration desk.

QV Outdoor Cinema is subject to weather conditions. Please refer to our terms and conditions for more information.

How do the headphones work?

Each patron is provided with a set of High Quality Stereo Wireless Headphones. Every headset is equipped with its own volume control dial so patrons can alter their volume to their liking.

The headphones can only be used with our equipment and are programmed to receive a UHF frequency from our transmitter located in the Cinema. Patrons are reminded to ensure they are on the correct channel (e.g. Blue) and that their volume control is turned up.

At the end of the film, patrons return the wireless headphones to the Cinema desk.

Please note that patrons are required to deposit a credit card in their name when checking-in for security purposes. Your credit card will be handed back once the headphones are returned to the Cinema desk. If you do not have a credit card, photo ID will be sufficient.

Feel free to eat chips, munch on loud food, laugh, cry and talk if you want – It won’t disturb others watching the movie with their headphones on.

What can’t I bring to the QV Outdoor Cinema?

The following are not permitted at the QV Outdoor Cinema:

  • Filming and recording equipment
  • Eskies
  • Food and beverages purchased outside of QV Melbourne
  • Alcohol bottles larger than 300ml
Where can I eat before the movie?

QV’s restaurants, cafes and bars provide a range of express dining options for patrons seeking a quick dinner before a movie. Simply browse our range of dining options or visit our Urban Market food court before the movie.

Can I smoke?

Please note that QV Melbourne is a smoke free zone and smoking is not permitted in any part of the precinct.

What time do I need to arrive at QV Outdoor Cinema?

You would have received an email confirmation when you booked online. Patrons are required to check-in for the film 30 minutes before the film commences.

For example, if the film begins at 8.30pm, you will be required to check-in by 8pm.

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Tickets

How much does it cost to attend QV Outdoor Cinema?

Ticket prices are $12 per person. With a limit of 75 patrons for each screening, we recommend you book online early to avoid disappointment.

Alternatively you can pre-book a QV food and beverage package to receive a discounted rate of $10.

How do I book?

Bookings can be made online via each movie listing.

Visit the QV Outdoor Cinema program page for more information.

How many tickets can I purchase?

There are no limitations to how many tickets you can purchase. As spaces are limited, we recommend you book online early to avoid disappointment.

Are tickets available at the door?

There will be a limited number of tickets available at the door – subject to availability.

What is QV Cinema’s refund policy?

All bookings are final and we do not refund or exchange tickets for a mistaken booking or change of mind. Refunds and exchanges will not be made for inadvertently booking the wrong session. Please check the session details carefully on each page of the booking process. The session date, time and film title are clearly stated.

Refunds will not be given for a cancellation or termination due to adverse weather conditions, but replacement tickets are offered. (See Weather FAQs for further details)

For full details of our refund policy please refer to our Terms and Conditions.

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Weather

What if it rains?

As an outdoor event QV Cinema is subject to weather. We try to go ahead with screenings wherever possible and do not cancel for intermittent/potential rain. We strongly recommend you bring wet weather gear to screenings in case of rain.

Screenings will be cancelled only if the weather poses a safety threat to patrons and staff. Screenings are cancelled based on the conditions on site. We try to cancel as early as possible, however as weather conditions are unpredictable, we may have to cancel close to or during the screening. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night and acknowledge that tickets will not be re-validated unless a screening is cancelled by QV Cinema.

In the event of a cancellation, ticket holders will receive an email to the email address provided at the time of booking. You will then be able to use your QV Cinema tickets to re-book for another session. Cancellation notices will also be posted on our social media channels.

View our complete Terms of Sale.

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